Support

Jaipur, Rajasthan, India

The higher of the actual weight or the volumetric weight is considered while shipping the packages. Let me give you a hypothetical example: A person is shipping a balloon to the USA which actually weighs in grams but it’s going to take a lot of space on the plane because of its low density. To avoid these circumstances, the higher of the actual and volumetric weight is taken into consideration to standardize the shipping costs of less dense packages.
You can use this volumetric weight calculator to check dimensional weight of your parcel.


Please note that the Company doesn’t allow cash transactions. So, nothing is to be paid to the pickup person. Payment can be done through IMPS, Debit / Credit Card, PayPal, Western Union, Paytm or any other mode if convenient to you.

Debit / Credit Card attract a transaction fee of 3.34% which is to be borne by the customer. PayPal attracts a fee a 12% (Forex fee and transaction fee) which is to be borne by the customer.

Bank Account Details :-

Account Name UBT
Bank Kotak Mahindra Bank
Account Type Current
Account Number 1012789143
IFSC Code KKBK0004589
Bank Branch Address Lajpat Nagar 4 New Delhi

Your booking ID is the tracking number. Kindly jot down your tracking number as you pay the token money. You can track your parcel here.


UBT is a leading courier and cargo consolidator. Your parcel will be routed through Delhi sorting center for consolidation and security check.


As mentioned on the site, UBT doesn’t provide packaging services. You can send fragile items by properly packing the stuff on your end but still there’s a possibility that the fragile items might get damaged in the transit.


There’s not a straight forward way to know the exact amount of the customs duties that will be charged to the consignee. Customs department has the complete rights to scrutinize the shipments and implement the duties based on the items you are sending.


No, the Company doesn’t provide packaging services. When the parcels will be delivered to the Delhi sorting center for security check and consolidation, it will also be checked whether the packaging is fit for international delivery or not. In-case it’s not, repackaging will be done on your consent and charges will be extra.


For any other queries, you can simply drop an email at support@ubtpro.com or simply call at +91-9650754902.

K P advaith.v Gowda

2 weeks ago

Awesome experience with UBT, they took only 4 working days to send my parcel to Australia. Thank you so much ☺️. And quick response & communicating with them is brilliant. Thanks a lot & keep it up.

Ankur Luthra

a month ago

Prompt service and value for money. Picked up parcel from my home and my sister received the gift on one day's delay but worth the money charged.. keep up

Harshita Ezil

4 months ago

Got a parcel delivered to the UK for just 4.9k. The parcel was sent on Saturday and got delivered on Wednesday (i.e- Today). An amazing service by UBT Express Team! 5-stars from my side!

WHY CHOOSE US?

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